On more than one occasion recently, I have found myself on the other end of poor customer service, suddenly it seems we have reverted back to a time when only a few practiced creating good relationships with those who "pay" their wages.
I am not an expert by any means, but doesn't it start right away, when you enter or meet someone?
A simple smile or acknowledgment will start things off on the right foot, is it really that difficult? The old adage it takes more muscles to frown than smile is true.
Spare me the company script, that you spit out lacking real emotion without any eye contact what so ever. Give me something to work with....anything will do, just show some spirit, a pulse if you will, I promise your management won't mind, that might even take your cue.
If you are going away for 10 minutes, let me know & by all means make me feel special those precious seconds you are going to spend with me, again a smile maybe & be right back, simple.
Offer a suggestion, take note of something personal, show me you care about something besides the next text or facebook post.
Not asking to start a long term relationship, just make me feel comfortable and welcome....really, you can do it and it's simple.
SMILE ;) and say something, anything will do, while making eye contact....the rest will fall into place, I promise!
One that got it right & I spent a small fortune(but, they made me feel good about it), Pinnacle Eye Associates in McKinney.
Tuesday, August 23, 2011
Thursday, July 28, 2011
Wednesday, January 5, 2011
2011 - New Sub limited time
My goal for this year includes updating the blog twice weekly and getting some interaction. Would love to hear what everyone would like to know, see, hear about your favorite local Jersey Mike's!
We've new sub for you! Try our new Chicka-Phila-Roni tonight. It's a sub with Attitude ~ Chicken cheese steak w/ grilled onions and topped w/ grilled pepperoni and cheese. It’s that good. We’re talking Best New Sub award. Go get one before we take it away!
Tuesday, November 30, 2010
Jersey Mike's Customer's are the BEST!
Actual Facebook post today! Had Jersey Mike's for lunch yesterday and Subway today. I should have went back to Jersey Mike's today.
about an hour ago · · - Chrissy Obenberger Phillip....Duh!! Actually, I could go for Jersey Mikes. I finally got my bridge, so I can eat anything nowabout an hour ago ·
- Bryan Brickman Subway is 2 seconds from my house and Mike's is 15 mins, but I should have made the drive. Shannon; What is the 99? I don't see it on their menu?.about an hour ago ·
- Phillip Sharp holy crap the 99 sounds amazing!!! my fav is the 43....but it might soon be the 99!41 minutes ago ·
- Steve Zeigler Brick.....COME ON MAN! Glad our peeps have our back! 99 subtastic.....like that Shannon.2 seconds ago ·
Wednesday, October 27, 2010
Cure ALS Fundraiser @ Jersey Mike's Frisco/Plano
Commonly known as Lou Gehrig's disease, ALS is devastating and one of Jersey Mike's fans Paul has been diagnosed.
Paul, his wife, and a good friend are fighting for ALS awareness and to find a cure for ALS, originally seeking a donation for their golf tournament, Jersey Mike's Frisco/Plano offered to hold a fundraiser in the store by offering a FREE SUB to anyone donating to the cause!
The results were SUBtastic, 140 customers participated donating a total of $1,654! an average of $11.81 per customer.
Paul, his wife, and a good friend are fighting for ALS awareness and to find a cure for ALS, originally seeking a donation for their golf tournament, Jersey Mike's Frisco/Plano offered to hold a fundraiser in the store by offering a FREE SUB to anyone donating to the cause!
The results were SUBtastic, 140 customers participated donating a total of $1,654! an average of $11.81 per customer.
Tuesday, August 31, 2010
SUBtastic Birthday's at Jersey Mike's Frisco/Plano
Celebrating birthday's is something we all need to take the time to do; however, in this busy world many don't take the time. Well, let Jersey Mike's Frisco/Plano help you out, whether you want to eat in style inside the shop like Alison:
or want to take it back to the office to surprise your boss(or husband) like Vicki did:
Jersey Mike's Subs Frisco/Plano will make the occasion special!
Come celebrate with us and make your day SUBtastic!
or want to take it back to the office to surprise your boss(or husband) like Vicki did:
Jersey Mike's Subs Frisco/Plano will make the occasion special!
Come celebrate with us and make your day SUBtastic!
Wednesday, August 4, 2010
Hall of Famer Nancy Lieberman's Basketball Camp
It's not everyday that a Legendary Hall of Fame Basketball Player asks you to support your community and her basketball camp; but, this week and next Jersey Mike's Frisco/Plano is supporting Coach Nancy Lieberman's 55 scholarship kids by providing them with a SUB for lunch. Over 250 kids will be attending the camps. Coach L's enthusiasm for the community is as passionate as Jersey Mike's, which makes it a pleasure to ensure "her" kids get a quality lunch.
Thanks to Coach Lieberman for letting Jersey Mike's participate in your camp.
Jersey Mike's looks forward to supporting her next endeavor as the Head Coach of the newly formed Texas Legends NBA D-League team in their inaugural season beginning this November at the Star Center in Frisco. Did we mention that she is the first female head coach in the major 4 sports? That is Legendary, yes!
Catch Jersey Mike's at every game with lots of family fun planned you are sure to have a SUBtastic time and might just win a SUB while watching the next up and coming Dallas Maverick.
As a kid, I dreamed of being a Hall of Fame Basketball Player, guess this as close as I will get to one. For now I will settle for being a legendary sub maker in his sophomore season toward a Hall of Fame career!
Thanks to Coach Lieberman for letting Jersey Mike's participate in your camp.
Hall of Fame Basketball Player Nancy Lieberman & "Jersey Mike" Steve Zeigler |
Jersey Mike's looks forward to supporting her next endeavor as the Head Coach of the newly formed Texas Legends NBA D-League team in their inaugural season beginning this November at the Star Center in Frisco. Did we mention that she is the first female head coach in the major 4 sports? That is Legendary, yes!
Catch Jersey Mike's at every game with lots of family fun planned you are sure to have a SUBtastic time and might just win a SUB while watching the next up and coming Dallas Maverick.
As a kid, I dreamed of being a Hall of Fame Basketball Player, guess this as close as I will get to one. For now I will settle for being a legendary sub maker in his sophomore season toward a Hall of Fame career!
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